- Career Level Others
- Offerd Salary ¥4 - ¥6 Million
- Experience Less than 1 Year
- Number of employee 1 person
- Gender Required Both
- INDUSTRY Manufacturing
- Qualification Certificate
- Working Hour 10 to 19
- Trial Period 3 Months
- Department Assign Customer service group
Job Description
You will be responsible for SV (Supervisor) in customer service.
[Specific business]
1. staff training of customer service group (receiving charge: 7 people).
2. Renovation of the system, operational efficiency , order management system call, e-mail system the introduction of and new tool.
3. data aggregation ( (Returns, defects, packaging mistakes, power reception rate, staff performance, etc.).
4. Implementing measures to improve customer satisfaction.
5. Escalation support.
[Workplace environment]
・ A workplace where young employees in their 20s and 30s are active.
-A well-ventilated corporate culture where you can speak regardless of department or position.
・ Clothing and hairstyle are free.
-Women are the main company
. More than 60% of employees, including representative directors, are women.
Hiring requirements
[Mandatory requirements]
Those who meet all of the following requirements:
1. Those who are familiar with site ordering system and call center operation.
2. Those who have experience in coaching and developing members to improve team power.
3.Persons who can make adjustments between departments (logistics department, operation department, etc.).
[Allowed]
Those who mainly have experience in receiving power (inbound) rather than inbound (outbound). Because there is).
TREATMENT CONDITIONS AND SALARY BONUS
– Expected annual income: 4 to 6 million yen.
– Full payment of transportation expenses.
HOLIDAY
[Annual holidays: 120 days]
Saturdays, Sundays and holidays, summer holidays, year-end and new year holidays, long-term care leave, maternity / postpartum leave, childcare leave, paid leave
* 5 people have used the maternity leave .
SELECTION PROCESS
Document screening
↓
Primary interview
↓
Secondary interview
↓
Final interview
* The number of screenings and content may change.
Various social insurances,keigo mikokin , company discount system when purchasing products,etc.
