[Customer Strategy Department] Service Producer

Application deadline date has been passed for this Job.
Full-Time Employee
  • Post Date: 2019-08-30
  • Career Level Staff
  • Offerd Salary ¥4 - ¥6 Million
  • Experience Less than 1 Year
  • Number of employee 1
  • Gender Required Both
  • INDUSTRY Internet & Gaming
  • Qualification Associate Degree
  • Working Hour 9 to 18:00
  • Trial Period 3 Months
  • Department Assign Customer Strategy Department
Job Description

As a Service Producer, Customer StrategyDepartment, you will plan and promote services (products) that realize the Companyecosystem experience that is trusted, loved and chosen by customers. The coremembers of the project consist of the strategic planning department, the UXdesign department, and the marketing department, and the development processinvolves the key persons of each company’s business. 


[Specific operations] 

1. Service concept design based on customer strategy andmarket insight 

Leverage the company’s huge membership base,industry’s No.1 Company points and brand power, and other services (product)across the business Promotion of planning and development. 

2. Management of UX / communication planning / production /development / creative departments, etc. 

3. Growth hack after release 


[Company Ecosystem and Vision] 

The company makes people’s everyday more happy by providingmore than 70 diverse services, I want to contribute to improving society. 

In recent years, global competition for customers hasintensified, but it has changed to competition between platform companies thatoffer customers greater benefits as an “ecosystem” as well as specificservices. As a platform company aiming at the top of the world, Company mustcreate attractive experiences as an “ecosystem” in order to be trusted, lovedand chosen by customers. 


[Characteristics of Position / Position]

-The services we are planning are diverse, and if it isuseful for customer engagement, we have a dynamic environment that does notdepend on a specific type or genre. 

There aremany proposals at strategic meetings with CEOs and CMOs depending on the scaleof investment and the level of strategy. 

-You will be responsible for all processes as a serviceproducer.





Determined based on experience and ability. 

Salary revision: Twice a year (June / December), Performancebonus: Twice a year (June / December * paid according to company and individualperformance, apportioned according to the time of joining) 


Commuting transportation expenses




Various social insurances (Employees ‘pension insurance,health insurance, workers’ compensation insurance, employment insurance),employee shareholding association, sports club corporation member, visasupport, in-house daycare “Company Golden Kids”, training at the timeof joining the company, career development training, managerial positionsTraining, Global Experience Program (GEP), cafeteria (free breakfast / lunch /dinner), library (individual learning space), convenience store, clinic “CompanyClinic” (pay), pharmacy “Company Pharmacy” (pay), fitness gym “CompanyFitness Club & Spa” (charged), hair salon “Company Salon”(charged), laundry service “Company Cleaning” (charged), massage& spa “HARI-UP” (charged), nail salon “Company NailSalon” (charged) ), Club activities, payment




Document selection → Primary interview: Department member →Secondary interview: General manager of the department → Third interview:Managing director → Appointment 

(It seems that you may meet other members before theinterview with the managing director) 


* There is an SPI test 

* The number of interviews is 3-4 times. 

* The selection process is subject to change.




Saturdays, Sundays, public holidays, summer / winterholidays, annual paid leave, special leave (maternity leave, childcare leave,marriage leave, etc.)