EC logistics service [ store opening store support]

Application deadline date has been passed for this Job.
Full-Time Employee
  • Post Date: 2019-08-29
  • Career Level Staff
  • Offerd Salary ¥2 - ¥4 Million
  • Experience Less than 1 Year
  • Number of employee 5
  • Gender Required Both
  • INDUSTRY Other
  • Qualification Associate Degree
  • Working Hour 9 to 17:30
  • Trial Period 3 months
Job Description

In charge of support operations for Rakuten Ichiba stores that are using the company’s EC logistics service and inquiries received from end users for store operations, in cooperation with warehouse operations staff, and in charge of services that smoothly handle various inquiries I will. 

[Specific business] 

1. store of operation support services for the ready to contract with a new service 

connection between the order system and the company’s warehouse system-store, operation support inquiries about the service introduction requests regarding and operation Improve problem solving / pre-operation test related to requests and requests 

, improve problem solving / new introduction process 

2. Support operations for stores that are using the service 

/ Inquiries related to all services / 

Investigation when operation problems occur, stores business support 

, store support manual improvement of 

response to requests and stores 

operational performance reporting to, store 

proposals and new services 

[for the company’s logistics services] 

the company, along with the responsible for the EC logistics of Rakuten group, such as Rakuten Books, optimism Store and ship products, store / inventory management, packing, delivery, customer service to stores that open in the market , It offers a “Rakuten Super Logistics (RSL)” including a gift corresponding or return correspondence. 

Our mission is to support the growth of stores in the Rakuten market that support Japan’s EC (electronic commerce). By providing EC logistics functions, we will increase profits through increased store sales and efficiency.

Treatment conditions / sales bonus

Estimated annual income: 3 million to 4.5 million yen 

* Determined according to company regulations, taking into account work experience, skills and skills. 

Bonuses: Twice a year (June / December) * Payment and commuting allowance (according to company regulations)


Social insurance (health insurance, welfare pension insurance, employment insurance, workers’ compensation insurance), retirement allowance system

Selection process

Document screening 


Primary interview: Manager 


SPI: Web aptitude test 


Final interview: Rakuten Business Co., Ltd. Logistics Business RFC Operations Vice General Manager 

* The contents and order of the above processes may change.


[Annual Holidays: 120 days] 

Full-weekly two-day work (Saturday, Sunday and public holidays with shift system * Work shift determined in the previous month), summer / winter vacation, annual paid leave (10-20 days), special holiday