- Career Level Officer
- Offerd Salary ¥2 - ¥4 Million
- Experience 2 Years
- Number of employee Upto 5 People
- Gender Required Both
- INDUSTRY IT
- Qualification Bachelor Degree
- Working Hour 9:00 to 9:00
- Trial Period 6 Months
- Department Assign Online community division
[Outline of Service]
“Posting Monitoring Service”
Image and comment posted on SNS and blog sites operated by companies, etc., in accordance with the site’s rules of operation. We provide a service that checks and reports and responds when there is something that needs to be handled.
In order to prevent troubles on the Internet, which has become a social issue in recent years, sound communication by visually checking social media such as web services and applications at our operation center 24 hours a day, 365 days a year Support.
[Details of work]
-Quality management (from staff training and response quality management and implementation of measures, etc.)
-Meeting with clients, weekly / monthly reports, creation of work flow, work improvement , staff management (staff) The ability to act voluntarily by always thinking about what can be solved and what to do with the client’s issues. We will consider whether what is right now is optimal, and make the most of the discretion created by reassembling. Since the work will be resident at the client site, you can feel the improved effects and results up close, and it will be rewarding.
■ Required skills
・ Over 2 years of working experience
・ Leaders ・ Management experience
・ Customer negotiation experience
■ Welcome skills
・Experience in IT / WEB industry.
・ Management experience at customer support center
・ B2B business experience.
TREATMENT CONDITIONS / SALES BONUS
Monthly income 250,000 yen to 350,000 yen.
* 45 hours for fixed overtime allowance Includes 52,816 yen to 70563 yen per month. Extra portion is paid separately
* Salary revision twice a year.
■ Fixed-time system * Working hours (1) (2)
Includes allowances for 45 hours of fixed overtime month The extra portion of 62,800 yen to 87,800 yen per month is paid separately.
Social insurance, commuting allowance (up to 20,000 yen per month), stock option system (regular employees only), housing allowance (regular employees only), moving preparation (over 50km), Kanto IT Software Insurance Association, health checkup.
Document selection ⇒ Interview (2-3 times) ⇒ Aptitude test ⇒
■ Holiday vacation Shift system including weekends, holidays and holidays for about 120 days (2 days a week ).
・ The working conditions, etc. specified in this job offer may differ from the working conditions at the time of conclusion of the labor contract.
・ This job offer includes information that has not been disclosed to the public, so it is prohibited to provide or forward it to third parties.