Global Customer Success

Application deadline date has been passed for this Job.
This job has been Expired
  • Post Date: 2020-05-29
  • Career Level Staff
  • Offerd Salary ¥2 - ¥4 Million
  • Experience Less than 1 Year
  • Number of employee 10
  • Gender Required Both
  • Qualification Certificate
  • Working Hour 9:00 to 18:00
  • Trial Period 6 months
Job Description

Respond to inquiries (Japanese / English) from users of online payment services operated by overseas startups and be involved in overall project promotion work.

Inquiries are in Japanese, mainly by email and chat, and we will continue to respond by phone in the future, aiming for total support.
Participate in a project to expand the payment service of a unicorn company that continues to progress in the world in Japan.

Job id: JB052904A

・Japanese: Native level/ N1
・English: Native level/ TOEIC 800+
・Basic PC skills, IT literacy(Touch typing/Business emails/Excel/PowerPoint/Word/Chat communication: Slack, Skype, etc.)

・Annual salary : 3 million yen to 4.5 million yen
・Monthly salary: 250,000 yen to 375,000 yen

・Raises wages twice a year
・Commuting allowance (up to 20,000 yen a month)
・ Social insurance
・Breakroom, nap room (restroom) available
・Free drinks, office convenience store, etc
・Medical checkup (basic items + options for women)

[Work location]
Shinagawa-ku, Tokyo

[Working hours]
9: 00-18: 00
Overtime month 10-20 hours (Basically almost none)

[Selection flow]
Document selection

■ Japanese skill test ※ Writing sentences

■ Primary selection (interview)

■ Final selection (interview, English test)

■ Aptitude test (Web)

■ Unofficial decision

※ The order and contents may change.