[IT Strategy Department] Operation support for customer management system developed in-house

Application deadline date has been passed for this Job.
Full-Time Employee
  • Post Date: 2019-09-02
  • Career Level Others
  • Offerd Salary ¥2 - ¥4 Million
  • Experience 2 Years
  • Number of employee 1 person
  • Gender Required Both
  • INDUSTRY Other
  • Qualification Bachelor Degree
  • Working Hour 9:00 to 17:00
  • Trial Period 3 Months
  • Department Assign IT Strategy Department, Corporate Planning Division
Job Description
In charge of operations support at the IT Strategy Department, which plans and introduces IT systems across all business divisions of the company. 

[Specific operations] 

1. Support from introduction to operation of customer management system developed in-house 

2. Response to inquiries from the field 

3. Response to errors and failures 

* Customer management system used mainly in the dispatch department This is a business to expand horizontally to other divisions.

Hiring requirements

[Required requirements] 

1. Excel usage experience (function use) 

2. Careful and calm communication skills [more acceptable] 

・ System development knowledge, experience 

・ Understanding of the structure of dispatch business 

・ Labor standard law knowledge 

・ Customer support experience

Treatment conditions and salary bonus

Expected annual income: 3 million yen to 360 yen 

※ on the experience and capability consideration, defined by the preferential 

※ (payment in additional excess) in including the fixed overtime of 45 hours a month annual income 

in the annual salary system (12 division Pay), twice a year (April / October), promotion (as needed), full payment of transportation expenses (up to 50,000 yen per month) 

[Employment form] 

Full-time employee or contract employee 

* Judged based on experience and orientation


Fully equipped with various social insurance, property savings system, defined contribution pension system, shareholding association (with shareholding incentive scheme), Keigo Sumikin, childcare support allowance (working if the child of the employee returning to work after childcare leave cannot be entrusted to a nursery school, etc.) If you can’t do it, you can’t leave it at a licensed daycare center and you have to leave it at an unapproved daycare center. Division status system (reward travel for each status promotion * Taiwan, etc.), goal achievement department achievement meeting.


[Number of annual holidays: 120 days or more] 

Full weekly holiday (Saturday / Sunday), Holidays, Summer vacation, Annual paid leave, Keio leave, Mental leave, Nursing leave, Maternity leave, Refresh leave, Day not to miss growth (Employees with children before entering junior high school can take special leave at the entrance ceremony, graduation ceremony, or athletic meet)

Selection process

Document screening 


Primary interview 


Secondary interview 


Final interview 

* The number of screenings and content may change.