[Osaka] Support Customer Success (Easy settlement)

Contract
  • Post Date: 2019-08-30
  • Career Level Officer
  • Offerd Salary ¥4 - ¥6 Million
  • Experience Fresh
  • Number of employee 1 Person
  • Gender Required Both
  • INDUSTRY Internet & Gaming
  • Qualification Bachelor Degree
  • Working Hour 09: 00〜18: 00
  • Trial Period 6 Months
  • Department Assign Cloud Support Division Finance Cloud Division Osaka Support Division
Job Description

For customers who have signed up for the expense settlement system “Easy settlement”, we will leave the installation support work such as support for initial setting, connection with the other accounting system, and operation consultation. 

The No. 1 expense settlement system in Japan, “Rakutaku Settlement” 

https://www.rakurakuseisan.jp/ 

[Specific operations] 

1. Support for introduction / setting support for customers immediately after receiving orders (mainly by phone / email) 

2 Proposal of usage methods for promoting customer’s use of functions while using Customer Success / Rakutaku Settlement ・Planning and operation of various seminar study sessions 

* In addition, you will be involved in the operation of the support site depending on your aptitude and experience The 

[About the company] 

Under the catchphrase of “Immediate convenience and much satisfaction”, a large number of engineers use the latest technology to support corporate IT using “Cloud (ASP)” and “Human resources”. Along with the company’s growth, each individual is growing, and many excellent employees work. 

[Workplace environment]-It is an environment where individuality is recognized and employees can work hard together. 

・ Establish a stylish cafe space in the office.

Hiring requirements

[Required requirements] 

* Those who have fulfilled any of the following requirements for more than 1 year 

1. Corporate sales experience / Sales style suggesting products suitable for customer needs / Experience in route sales rather than sales-out sales who 

2. customer Center or call center experience 

[plus] 

who 

1.WordPress can use business experience in fields related to

 2. accounting quantitative management experience, etc. 

3. leader is good at dealing with

 4. numbers, the iT Those who are strong in data management and analysis, etc.

 5. Those who can think things quantitatively, not qualitatively

overtime work

There is a monthly average of about 25 hours.

Discretionary labor system 

fixed overtime system

Fixed overtime 

pay basic salary: 147,969 yen to 329,000 yen 

Fixed overtime pay: 32,969 yen to 51,406 yen 

Fixed overtime hours: 

Additional wages for overtime work exceeding 20 hours fixed overtime hours: Yes

Treatment conditions / sales bonus

Estimated annual salary: 3,813,828 yen to 5,946,672 yen 

Estimated monthly salary: 243,969 yen to 380,406 yen 

* Determined according to company regulations, taking into account experience, previous salary, age, etc. 

* Regardless of whether you work overtime or not, you will receive 20 hours worth of fixed overtime (the full amount will be paid for over 20 hours) 

Fixed overtime: 395,628 yen to 616,872 yen Increase : Once a year (May), bonus : Twice a year, overtime allowance, late-night allowance.

Welfare

Various social insurance (employment, work-related accidents, health, welfare pension), employee shareholding system, qualification (self-development) incentive system, Keigo Sumika system, childcare / care leave system, position allowance, family allowance, holiday work allowance , Transfer allowance, business trip allowance, retirement age 60 (with re-employment system).

Selection process

 Document screening 

  ↓ 

 Primary interview 

  ↓ 

 Secondary interview 

  ↓ 

  Appointment 

* The number of screenings and content may change.

Holiday

[Number of annual holidays: 120 days] 

2 days a week (Saturday and Sunday), holidays, year-end and New Year holidays (5 days), summer holidays (5 days), paid holidays (varies according to the month of joining, every April Granted 11-20 days), Keio leave, childbirth / childcare / care leave.

・ The working conditions, etc. specified in this job offer may differ from the working conditions at the time of conclusion of the labor contract. 

・ This job offer includes information that has not been disclosed to the public, so it is prohibited to provide or forward it to third parties.