Product planning for “Mail Dealer” and “Chat Dealer”

Application deadline date has been passed for this Job.
Full-Time Employee
  • Post Date: 2019-08-25
  • Career Level Officer
  • Offerd Salary ¥4 - ¥6 Million
  • Experience Fresh
  • Number of employee 1 Person
  • Gender Required Both
  • Qualification Bachelor Degree
  • Working Hour 9 to 18
  • Trial Period 6 Months
  • Department Assign Customer Service Cloud Division (CC)
Job Description

◆ Product planning (mainly functional aspects) of “Mail Dealer” and “Chat Dealer” cloud services. 

“Mail Dealer” … A mail sharing and management system with the No. 1 share for 10 consecutive years. The oldest service in Lux. 
“Chat Dealer”… The popular web chat tool (web service tool). This is the second oldest service in Lux. 

Planning and planning to provide better services. 
In addition to market-in development based on needs gathered from sales and support, 
we will also engage in product-out development that anticipates future needs. 

[Business description] 
Development of product road map 
・ Investigation of competing services 
・ Marketing, Communication with designers and engineers 
・ User interviews from the field such as sales and support teams 
・ Determining additional functions and release time for each version The 
pace of version upgrades is about once a month and is a high frequency among Lux products, so you can work with more discretion. 

[Attraction of this position] 
・ We are now in the second growth phase of the product. 
In the future, it is time to start expanding the number of introductions to new customers, so “adding better functions” will be the key. It is a very interesting time to brush up existing products and feel the product’s further growth in front of you! 
・ Lux has a culture of polishing and developing one product by working hard with “Development x Support x Sales x Planning” and Business side / Development side.

Hiring requirements

Mandatory requirements] 
・ Service development and improvement experience (product planning experience).

[Welcome requirements] 
・ Leader experience.

Discretionary labor system
 fixed overtime system

Fixed overtime 
pay basic salary: 261,000 yen to 349,000 yen 
Fixed overtime pay: 40,781 yen to 54,531 yen 
Fixed overtime hours: 
Additional wages for overtime hours exceeding 20 hours fixed overtime hours: Yes.


Monthly salary includes only 20 hours per month, including overtime pay (with or without overtime, full payment in excess).
Salary form: fixed salary system, salary system: monthly salary.
bonus twice a year, salary increase year 1 (May) Commuting allowance.


Employment insurance, occupational accident insurance, health insurance, welfare annuity insurance, employee shareholding system, qualification (self-development) incentive system, Keihan syllabary system, position allowance, family allowance, overtime allowance, late night allowance, holiday work allowance, appointment Allowance, travel allowance, retirement age 60 (with re-employment system).


Document selection-Primary selection (section manager in assigned department)-Final selection (section manager in assigned department), aptitude test.

[Annual holidays: 120 days] 

Full weekly holiday (Saturday and Sunday), holidays, year-end and New Year holidays (5 days), summer holidays (5 days), paid leave (varies according to the month of joining, every April Granted 11-20 days), Keio leave, childbirth / childcare / care leave.

・ The working conditions, etc. specified in this job offer may differ from the working conditions at the time of conclusion of the labor contract. 
・ This job offer includes information that has not been disclosed to the public, so it is prohibited to provide or forward it to third parties.