[Sendai] Supervisor of social application support operation team

Full-Time Employee
  • Post Date: 2019-09-01
  • Career Level Others
  • Offerd Salary ¥2 - ¥4 Million
  • Experience 2 Years
  • Number of employee 1
  • Gender Required Both
  • INDUSTRY IT
  • Working Hour 09: 00〜18: 00
  • Trial Period 3 months
  • Department Assign ADDISH Co., Ltd. Sendai Center Customer Solution Division
Job Description

Supervisors work in a variety of ways, such as creating and managing workflows, coordinating with clients, managing operators, managing quality, etc., but they have a wide range of discretion and are rewarding and interesting to move their teams and projects. In addition to general supervisor work, office work such as report preparation / coordination with clients and negotiation skills are also required, so you can make use of a wide range of skills. 

Management of a team consisting of 5 to 20 part-time members. You will be responsible for all aspects of team management, including shift creation, attendance management, and response improvement measures. 

As an external business, you will be responsible for the exchange of information with clients, including daily information sharing with clients, reporting and reporting when problems occur, reporting work, proposals for improvement measures and participation in regular meetings . 

There is a business trip to Tokyo once every few months. 

■ Challenging In addition to managing the members of one team, I am also in charge of interaction with clients, and the range I am entrusted to is large, and it is very rewarding when I can move the team and clients with the measures I proposed . Along with manager skills and client reporting skills, you can wear internal and external coordination skills.

Hiring requirements

■ Required skills 

・ Over 2 years of working experience 

・ Communication skills 

・ Customer negotiation experience (BtoB) 

・ Basic net literacy / PC skills / Excel ・ Use of PPT, etc. (GoogleApps use experience is preferable) 

■ Welcome skills 

, call center, customer support experience 

, team leader / management / supervisor experience 

, customer negotiation experience (sales, sales, restaurants, etc.)

Treatment conditions / sales bonus

* Four times a year for target setting / assessment and twice a year for a chance to raise a salary 

* Monthly income: 25 to 334,000 yen.

Welfare

Social insurance complete, commuting allowance (up to 20,000 yen per month), stock option system, housing allowance (full-time employee), moving preparation (over 50km) 

Kanto IT Software Insurance Association, health checkup, four times a year target setting Twice a year opportunity for salary increase, regular employee appointment system (contracted employees)

Selection process

Document selection ⇒ Interview (about 2 times) ⇒ Aptitude test ⇒

Holiday

Saturdays, Sundays, and holidays, year-end and New Year holidays (4 days), paid leave, care leave, maternity leave, (with record acquisition in both men and women) parental leave, family events vacation 

※ for the company-wide event, there arrived at work Saturday about once a year

・ The working conditions, etc. specified in this job offer may differ from the working conditions at the time of conclusion of the labor contract. 

・ This job offer includes information that has not been disclosed to the public, so it is prohibited to provide or forward it to third parties.