- Career Level Staff
- Offerd Salary ¥2 - ¥4 Million
- Experience Fresh
- Number of employee 1
- Gender Required Both
- INDUSTRY Other
- Qualification Associate Degree
- Working Hour 10: 00-20: 00
- Trial Period 6 months
- Department Assign Apple specialty store “C smart” store
At the Apple specialty store “C smart” operated by the company, various Apple products are sold and customers are handled. Aiming for a store with higher customer satisfaction, we will collaborate with store staff to plan and execute.
1. Apple product and accessories guidance / consultation for customers
2. Free initial setting
3. Maintenance, etc.
[Education / Training]
Training on joining (company, customer service, industry knowledge, etc., stores) There is a training system such as job content, business knowledge, basic service, etc. for 5 days), training by rank, and OJT.
Various trainings are conducted to acquire high-quality customer service skills that accurately understand customer requests and improve customer satisfaction. We also actively participate in career-sponsored customer service contests to promote growth.
[Career improvement after joining the company]
Regardless of age, there are opportunities for promotion to store managers or higher depending on ability, and it is possible to step up to acquire store management capabilities such as human resource management and numerical management step by step.
There is a working environment in which improvement proposals and opinions from the person in charge are easily adopted, and a corporate culture that encourages independent growth.
[About the company]
Cosmonet Co., Ltd. has over 440 mobile phone shops and corporate sales offices nationwide. In store sales, as an “independent” sales agency that does not belong to a manufacturer or other affiliated company, it supports all carriers (communication companies).
Founded in 1979, since the deregulation of telecommunications in 1985, the company specializes in communications business for corporations (BtoB) and individuals (BtoC) and has 442 stores nationwide (March 2018 A strong business foundation. Currently, it is a leading company in the telecommunications industry with over 2,000 employees and annual sales of over 90 billion yen.
In addition, we are directly dealing with Apple Japan, and in 2013 we opened our first Apple Premium Reseller “C smart” store.
Currently, there are 11 stores nationwide (Kanto: 4, Chubu: 2, Kinki: 3, Kyushu: 2), expanding direct transactions with Apple, one of the few in Japan, and increasing the number of business pillars.
* Selection is focused on people.
For foreign nationals: Japanese Language Proficiency Test Level 1 (If there is no Japanese Language Proficiency Test Level 1, it is difficult to handle contract work)
Sales, customer service and sales experience
Treatment conditions and salary bonus
Estimated annual salary: 2.81 million yen to 3.17 million yen
Estimated monthly salary: 202,000 yen to 232,000 yen
* Monthly salary includes fixed overtime allowance and residential area allowance
Monthly salary (monthly salary + residential area allowance) x 12 months + Bonus (Summer / Winter)
Fixed overtime allowance: Monthly equivalent to 30 hours, 34,600 yen a month as work allowance (excess overtime allowance for excess overtime work is paid)
Residential area allowance: Residential area / household The amount varies depending on the main category (10,000 yen to 40,000 yen per month * If you live in Tokyo 23 wards: 222,000 yen to 232,000 yen per month)
* 18% of the residential area allowance and work allowance will be paid as overtime allowance for 30 hours per month However, it will be paid at a fixed rate regardless of whether or not you work overtime. Therefore, the remaining 82% equivalent is the basis for calculating overtime allowance.
Bonus twice a year (June / December), full payment of transportation expenses (some internal regulations apply)
Various social insurance: Health insurance, welfare pension, employment insurance, workers’ compensation insurance (health insurance has its own health insurance association (CNC kenpo), so there is no insurance fee burden), various health activities (free vaccination, free dental examination, etc.) , Housing / regional allowance (10,000 to 40,000 yen per month * depending on the place of residence), retirement allowance system, defined contribution pension system, periodic health checkup (once a year), employee / family preferential purchase system (mobile terminals, etc.) Social gatherings (four times a year, paid by some companies), employee groups (corresponding to various Keihan relations), benefit stations (external welfare services), commendation system (twice a year), career qualification allowance (1 to 50,000 yen per month) ), Education system (training upon joining, training by rank, OJT, etc.), public qualification incentives, retirement age 60, re-employment system (up to 65 years old)
Interview (in the assigned area)
* Depending on the case, there may be two interviews.
* Web aptitude test will be conducted.
[Annual holidays: 110 days]
Weekly holiday 2 days (shift system, 9 to 10 days a month), paid leave (10 to 20 days), consecutive holidays (once every half year, of which maximum is 6 days) , Keio leave, maternity leave, childcare leave
・ The working conditions, etc. specified in this job offer may differ from the working conditions at the time of signing the labor contract.
・ This job offer includes information that has not been disclosed to the public, so it is prohibited to provide or forward it to third parties.