- Career Level Others
- Offerd Salary ¥2 - ¥4 Million
- Experience Fresh
- Number of employee upto 5
- Gender Required Both
- INDUSTRY Other
- Qualification Bachelor Degree
- Working Hour 09: 00-21: 00
- Trial Period 3 months
- Department Assign CRM Tokyo Contact Center
《Call center that accepts orders for mail order products》 Products
handled are everyday items such as health foods, supplements and cosmetics.
We accept a wide range of contracts, including TV commercials for mail order, receiving orders from customers who have seen morning newspaper insert flyers, and responding to product inquiries, as well as post-purchase after-sales and guidance for switching to regular courses. It is.
SV work includes team management, client support, numerical management, various materials creation, etc.
-Communicator training, guidance, shift creation, attendance management / monitoring, feedback / client support, regular meetings, performance reports,
Management of numerical values such as improvement proposals , response rate, order rate , revenue management such as sales, labor costs , service quality management , script and FAQ, etc.
■ More than 100 registered communicators
* Teams divided according to business skills Because there are about 20 to 30
communicators who support each day,
communication is indispensable in order to build a trusting relationship with the support team members while sharing information between managers .
◎ Domestic business trips to clients will occur only a few times a year, but it is basically an internal work.
・Communication with people with more than 3 years of working experience , general etiquette, manners, business manners correctly ・ Those who have
worked in the past long term (3 years or more)
【Welcome requirements ]
Call center managers experienced
call center experience in mail order business
Treatment conditions / sales bonus
◆ Transportation expenses (up to 30,000 yen per month ) ◆ Raise promotion: Once a year (determined by personnel evaluation)
・ Social insurance (employment insurance, workmen’s insurance, health insurance, welfare insurance)
・ Funded savings system
・ Working mother system
・ Prenatal delivery ・ Childcare leave system
・ Retirement prepayment system (paid after 2 years have passed since joining the company ) Annual commendation ceremony)
・ Japan Post Group welfare services
Primary interview (Person in charge of human resources)
Secondary interview (Person in charge of human resources, section manager / manager in charge)
Final interview (Executive officer)
[Annual holidays 124 days or more (128 days / 2019)]
・Monthly shift system (acquired as public holidays for the number of weekends and holidays of the current month)
・ Annual paid leave (can be acquired for 10 days after 6 months have passed)
・ Summer Vacation, New Year holidays, Gyeongsang leave, nursing leave, nursing leave, etc.
・ The working conditions, etc. specified in this job offer may differ from the working conditions at the time of conclusion of the labor contract.
・ This job offer includes information that has not been disclosed to the public, so it is prohibited to provide or forward it to third parties.