Hotel staff

Job Description

In addition to the front face, which is the “face” of a hotel, you will be responsible for hotel store operations and backyard work.

[Specific business]

1. Front hospitality business check-in, check-out business

2. phone-compatible (for example, reservation and inquiry)

3. back yard business invoices, confirmations, such as aggregate form to create

4. business operations of the hotel

5.  General safety management, etc., such as patrolling the hotel

[about the company]

In Company we are the hotel business. In 2020, two large-scale complex development projects (National Strategic Special Zone Approval Project) will be launched at Haneda Airport and Ariake, and the scale of the project will double. In addition to hotels, this is a large-scale complex project with commercial facilities, hot bath facilities, restaurants, event halls, etc., all of which are attracting attention as new landmarks in Japan.

[Challenging / Attractive]

– There is a chance to work as an opening staff for the opening of the two major hotels in 2020.

・ In addition to mastering the path to customer service, there are a wide range of career plans (planning, management, complex facilities, etc.) that support the front, and it is possible to form a career that goes beyond the hotel.

・ As the number of employees increases due to the expansion of business scale, the number of posts also increases, increasing the chances of being active at a younger age. In addition, the hotel lineup will be diverse, and the range of customers will expand as customers diversify.

・ There is a stable foundation of 100% investment by Company Realty.

– There is a “challenge system” within the group. The company is engaged in various fields of work and can challenge various industries and operations beyond the boundaries of the company.

・ It is a workplace where language (English, Chinese, Korean) can be utilized.

* After joining the company, we will mainly experience “Hotel Front Business”, and then consider career advancement / change based on suitability.

Hiring requirements

[Required]

・ Two or more years of customer service experience (not limited to hotel experience / experience in part-time work)

・People who have English ability more than daily conversation

[Welcome condition]

・ Work experience at hotel 

For those who have experience in the food and beverage departments and bridal departments, those who have a spirit of hospitality and who can be gentle and worried (those who place importance on personality),and who want to utilize their language skills (English, Chinese, Korean, etc.)

Treatment conditions and salary bonus

Estimated monthly salary: 200,000 yen ~ (basic salary of 200,000 yen ~)

* Preferential treatment will be given after considering experience and ability.

Bonus: Twice a year (after expiration of the trial period)

Promotional salary: Annual

payment of the full transportation fee (no change during the trial period)

 (Day shift / night shift for 6 months each) Front staff 1st year ( 24 years old): 3.3 million yen (monthly salary 200,000 yen + overtime allowance + store allowance + late night allowance + bonus)

Front Chief 2nd year (27 years old): 4.3 million yen (monthly salary 275,000 yen + store including job allowance) Allowance + night shift allowance + bonus)

Assistant manager 5th year (30 years old): 5 million yen (monthly salary 320,000 yen * including position allowance + store allowance + night shift allowance + bonus)

* If store is allocated, store allowance will be paid

Welfare

Social insurance, overtime allowance, late-night allowance, special discount system for using the company’s facilities (17 stores including Izu and Kyoto), recreational facility (Karuizawa), employee shareholding association, full room incentive system, uniform rental (Contribution to the cleaning company) Locker rental, qualification assistance (self-defense fire-fighting technology test, advanced lifesaving training, etc.), borrowed company housing system (in case of relocation with relocation), wedding gifts, health checkup, various training systems (group training) , Hospitality English training, follow-up training, hospitality manner training, compliance training, fire fighting training, overseas training)

Selection process

Document selection

　↓  　

Primary selection (company description, written examination, interview) Approx. 2 hours

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Secondary selection (interview) Approx. 1 hour

* Number of selections and contents may change. 

* Selection and interviews will be held in Tokyo.

Holiday

Public holidays: 105 days a year (shift work, weekends and holidays work), paid leave: up to 20 days (first year, 10 days after half year), Keihan leave, maternity leave and childcare leave (100% acquisition in FY2017)

* It is recommended to take a leave of at least one week including public holidays once a year.

・ The working conditions, etc. specified in this job offer may differ from the working conditions at the time of conclusion of the labor contract.

・ This job offer includes information that has not been disclosed to the public, so it is prohibited to provide or forward it to third parties.